Recent content by RaynoP

  1. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    There is a little ambiguity around pro-rata. I had to pay pro-rata on the router they sent as well as getting the service activated. The router cost was R200 which was also pro-rata. The challenge we faced was more to do with their systems not being updated that the line was active and ready. No...
  2. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    Got sorted thanks - all is working well. Latency a tad rough, but will fix that with some blasting and band fine tuning :) Well done Team Cool ideas! I were skeptical with the whole forum based support thing, but I am pleasantly surprised (I may be one of those that it takes a lot to impress...
  3. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    Thank you kind sir!
  4. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    @PBCool can you perhaps assist with the account details I require to get the config done please? I have sent them 2 emails already and now they say the activation department is closed. I also said I don't care for the router as I had to take it on the package. I just need my login details. But...
  5. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    Thanx. Prorata have been paid but the line is still in "pending" state on their side.
  6. R

    Cool Ideas Fibre ISP – Feedback Thread 4

    Hey there, finally got my fibre installed, now only to get the support desk to assist me with my PPPoE credentials so that I can config my MK and away I go... Who is the best person to speak to?
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