I'm using a edge router X, it's more personal choice to not use default. However switching to default still hasn't helped. One of your representatives just called to test. Seems it is on Evotels side. I have been asked to leave it for tonight and see if it's better tomorrow morning and call if...
Across Steam on Desktop and laptop, Phone with youtube or netflix. The speed on steam will go from 50KB/s to sometimes 2.7MB/S but thats the fastest. Nowhere near the norm. And it only goes up for about 10 seconds then shoots down