Hi there,
You seem to forget that you are one of many agents that have been involved in this ordeal.
I have been contacted by 2 more just today.
The latency spikes are a new issue, unlike the previous issue which was happening with directly connected to the ODT, which we still haven't...
So an update.
Nothing's improved, at a stage I had an agent who would phone an monitor the issues, even had a direct email to message him.
The last I heard from him was when he scheduled an 8:00am troubleshooting session where apparently I was gonna run some tests with technicians on the other...
So its been 20 days since my line was installed and my issue is still not resolved.
After my previous message, I was contacted directly by an agent who has been overseeing the efforts to resolve this issue.
Since then, I've been carted around between 6 separate agents, all of which are under...
Thanks @AfriNatic ,
SNH-367-68771 - Engineers investigating
IGD-905-35520 - Still waiting for version 5.0.1
BSN-371-38875 - Waiting for a response to test the line
After ordering in Feb 2020
My fibre was activated last Thursday
Along the way I received every kind of misinformation about my order. From being told that Frogfoot would give me a call to install in May 2020, to Afrihost submitting a cancel on my order without my concent
To having the status...