Recent content by SAETH

  1. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Thank you.
  2. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Vumatel/Britelink technicians came back to my home and changed the ONT Box to another one again. The fibre is working now. Thank you for attending to my issues.
  3. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    What should I expect in terms of feedback and activation? Time frames?
  4. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    To confirm there are no more faults on-site that need the tech to return? Vumatel just needs to activate the new ONT?
  5. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    So what actually needs to be done going forward to activate the internet?
  6. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    So does that mean Brite link will have to come back to my home?
  7. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    My current OVC is already a new one compared to the original ones I had. They had to change my ONT box, and I gave the SN number, but now I hear conflicting things about whether my physical black fibre line cable is affected or whether they just need to activate or provision it.
  8. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Should we do what JackBauer said?
  9. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Why was I told that a technician had to come and maintenance or something needed to be done on my line?
  10. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Do they need to fix anything onsite?
  11. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    So is the line not physically a problem?
  12. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Have you heard or seen anything about the Vumatel people coming back to my home?
  13. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Whatever you can do to speed up the technicians coming out will be appreciated.
  14. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Should I call Vumatel?
  15. SAETH

    Struggling to Activate Fibre Line After Migrating to Afrihost on Vumatel

    Was she mistaken? I am sorry for being insistent, but my mother is getting frustrated.
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