Recent content by ShadowFire

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    No internet connection since yesterday

    No, still have the issue. The only feedback I am getting is that the ticket is logged and they are awaiting feedback from Vuma, ticket was logged last week. Vuma did contact me to do a new installation, but I then told them that I already have a fibre that was migrated from Vodacom to Vuma...
  2. S

    No internet connection since yesterday

    Still having intermittent internet connectivity issues. Afrihost support just says that Vodacom tested everything and the link is up. They are now suggesting it is my router, but I have tested with a different router and with my laptop connected directly to the ONT with the same results. It...
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    No internet connection since yesterday

    This issue is still not fully resolved. Was working for a few weeks until today. Internet dropped 3 times today with the same error as above.
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    Speed test competition - Test your ISP and win R5,000

    https://speedtest.mybroadband.co.za/result/36388274
  5. S

    No internet connection since yesterday

    Internet is down again with the same error. I have rebooted both my router and ONT but still no connection. This was the initial errors from my router. I have contacted Afrihost on WhatsApp, they are taking me through the normal troubleshooting steps. They also "Refreshed" my connection but...
  6. S

    No internet connection since yesterday

    The connection has been restored. As mentioned in my post, yesterday it was down for 10 minutes. So far it has been stable but I will monitor it.
  7. S

    No internet connection since yesterday

    Good day, Apologies for only replying now. My internet starting working Sunday night around midnight. The reference number that was given was: SR260221-097982 My internet did go down again today for about 10 minutes, again with the same error: Timeout waiting for PADO packets. I did contact...
  8. S

    No internet connection since yesterday

    I am using Afrihost as my ISP on Vodacom. Yesterday, my internet went down. The Alarm LED on the ONT was red with connection LED off. I sent a WhatsApp to Afrihost support, they then logged a ticket with Vodacom and the turn-around time is 24 to 72 hours. After a while, I noticed that the Alarm...
  9. S

    Intermittent Internet Connection - Vodacom

    I see my connection is back again.
  10. S

    Intermittent Internet Connection - Vodacom

    All communication was done on this post, I did not PM her.
  11. S

    Intermittent Internet Connection - Vodacom

    Thanks for the feedback, how long will it take for the BNG to be back? I see I am still getting authentication failures.
  12. S

    Intermittent Internet Connection - Vodacom

    @Afrigirl My internet is down again. Was working perfectly before it disconnected. Now my router is not connecting with the following errors: PAP Authentication failed Timeout waiting for PADO packets. I have rebooted both the ONT and my router. All the lights seem normal except for the...
  13. S

    Intermittent Internet Connection - Vodacom

    Good morning, Thanks for the feedback. It does seem more stable, I will keep monitoring. Thank you again for your assistance.
  14. S

    Intermittent Internet Connection - Vodacom

    @Afrigirl Do you perhaps have feedback? My connection just dropped now for about 5 minutes.
  15. S

    Intermittent Internet Connection - Vodacom

    @Afrigirl I received the following email about an hour ago, it seems like no-one is reading the previous emails that I have sent. Must I reply to this? It seems like they think that if my line is on, then the issue is resolved. The connection is more stable but I saw it went down again this...
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