@Afrigirl @AfriNatic
Please check the PM I've sent. I've sent speedtests and traceroutes for Afrihost and Metrofibre. My network is extremely unstable to the point where it takes 3 minutes to load a web page.
So I am once again effectively without internet at home and it's once again this random eratic behaviour that keeps me from using the internet. What causes this on a fibre network?
How do I go about monitoring my network at home while I'm at work? There is currently nobody at home and nothing that should be using my wifi yet it says I've downloaded 7.6GB's worth of data today which is impossible and I've been suspecting that somebody got into my network as I've blocked a...
How do I go about monitoring my network at home while I'm at work? There is currently nobody at home and nothing that should be using my wifi yet it says I've downloaded 7.6GB's worth of data today which is impossible and I've been suspecting that somebody got into my network as I've blocked a...
L
Like I said: I've sent countless Speedtests and Traceroutes (a Traceroute can only be done on a PC.) So I've sent them multiple speedtests from a PC with no results and now they're asking me to send speedtests with a fresh software install and they eant the specs of the PC with the speedtest.
I'
I've sent countless traceroutes and speedtests since last year November. It worked fine for 2 months and started giving problems again. They just want more and more with every speedtest and then the tickets just end up being "Auto Closed because there was no response or action from...
Look at these requirements to be met before I can get assistance. Screw this. I'm cancelling.
We don't have a PC in our household because we have smartphones, Smart TV's and gaming consoles. This is ridiculous. So a speedtest from my old laptop isn't valid because it's not accurately measuring...
I'm having the exact same problems and here's the catch: They keep blaming Metrofibre and they say that Metrofibre keeps closing the tickets without resolving the issues. It has been 2 months now and I'm starting to think I should ho over to Cool Ideas. If I have to see another high ping test or...
They have not replied to my emails since yesterday 20:00 and also no inbox message.
Sent them all the required tests and even traceroutes and now I'm being ghosted.