Recent content by sjdaniel

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    Cool Ideas Fibre ISP – Feedback Thread 5

    Coolideas support team has confirmed there is an outage for openserve, they are adding it to announcement page shortly, just posting feedback here incase anyone else is experiencing same issue and monitoring this thread
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    Cool Ideas Fibre ISP – Feedback Thread 5

    thanks, have been meaning to migrate to a selfhosted router for a long time, so it can reamin as an AP for now, what is your reccomendation for MTU on openserve? My opnsense calculated 1392, am currently running 1400
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Hi, please refresh in the meantime, thanks for the prompt response, will be on the lookout for feedback
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    Cool Ideas Fibre ISP – Feedback Thread 5

    So I hae been running this router for the past 2 years, has been rock solid in terms of stability, can even reconnect (from the UI) if your line gets disconnected, never needed to reboot it. 5G is fast 2.4G range is alright, nothing to write home about I have had an issue with GlobalProtect...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Hi there, have just logged COOL-20240312-1688805 regarding speed degradation and international packetloss, please could someone advise, maybe if they get a gap from those who's connections are down, thank you kindly
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I have called out a ticket in the past, which means it is only fair to recognise the epic support tickets as well, big thanks to Alex who helped me out with VPN MTU issues over at COOL-20240102-1597575! Called me and ensured that everything was working as well!
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    Cool Ideas Fibre ISP – Feedback Thread 5

    @CoolEscalator connection just got restored, thanks for the assist!
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    Cool Ideas Fibre ISP – Feedback Thread 5

    @CoolEscalator thank you kindly!
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    Cool Ideas Fibre ISP – Feedback Thread 5

    @CoolEscalator I have just logged #COOL-20231116-1541707, internet has been down since just after 9PM last night and hasnt come up, I'm presuming its openserve side, is it possible to get someone to check perhaps?
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I sure can, thanks for the assist! cc @TheRoDent
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    Cool Ideas Fibre ISP – Feedback Thread 5

    @TheRoDent connection has been restored, thank you! Any idea what caused it? I normally come here to find out what was the issue, but considering no one else has reported here I take it that it was an openserve outage?
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    Cool Ideas Fibre ISP – Feedback Thread 5

    Thank you for the feedback, I Will go and link a photo of ONT to ticket shortly
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    Cool Ideas Fibre ISP – Feedback Thread 5

    I would hardly call 3 hours shortly after... Ticket 6 months ago still open... Yes I logged above linked ticket shortly before I commented, as I was looking for some response this time. Some sort of acknowledgement, some sort of feedback. Thank you for your response, is it possible to get a...
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    Cool Ideas Fibre ISP – Feedback Thread 5

    @CoolEscalator everytime i log a ticket, no one answers me... My connection is down, please could you assist(COOL-20231017-1502093): https://coolzone.cisp.co.za/viewticket.php?number=COOL-20231017-1502093&token=2ff1c5814ea2b8ffbd9e9be719bfa5d23e329404 I'm losing faith here, hoping that posting...
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    VPS beta testers required

    again! wow! where can i get information on these VPSes?
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