The irony is that I am on fibre and its been steadily getting worse for the last 3 weeks. My ping is almost 400ms and they told me its due to going to overseas sites lol. Tonight they even closed their online support. I see a sinking ship. Time to leave and certainly do not consider going with them.
I just went to the Evonet page and their online helpdesk does not seem active tonight. They must be experiencing the worst kind of problems if they are not offering this service - which is meant to run until 12pm weekdays. wonder when they are going to come clean about their problems and when a...
I don't buy the foreign sites story. I struggled to open ewn.co.za which is local and dailymial.co.uk is still timing out. Someone is not being honest. The connection is worse tonight than it has been in 3 weeks. Steadily getting worse.
I am on your helpdesk at the moment and Hulk is telling that "they ran tests and said nothing much can be done because you are streaming from servers that are very far, i.e turkey about 12 000kms away. It is the internet and its quite complex as well.
I responded by saying that I thought it was...
My ping is at 363ms and they admit there is an issue with angola line. Been with the problem for my third week now. And terrible feedback and service. Internet is basically unusable. You say this has been going on since November so i guess they have no intention of getting this attended to. But...
I am having the same issue. the ping jumps from 3ms once it hits angola cable up to 363ms. been having the trouble for the third week now. I have contacted them and they say they have logged the matter but I have had no feedback and they don't return my requests for feedback. they said It does...
Thanks for the update. Will be following the feedback from others as I consider leaving CW. It's a pain in the neck, not being a techie, and I've only been with CW a year (and it was a great year). But in mho, the bottom has simply fallen out