Thanks Hanno. I was actually contacted via their Twitter who called me here in Oman and they did a manual cancellation. Can't sms me a ref but confirmed the cancellation on Twitter in case of issues and needing to follow up.
Hello all
Emigrated in November. Currently not in SA which is making this more difficult.
Requested cancellation from Vodacom on a contract that was well into a month to month back in August. Then again in October. Both times they assured me of a reference and cancellation would be done...