Recent content by stefan.lourens

  1. S

    Webafrica support or rather lack thereof

    Well the thanks was mostly meant for the individual, not the company
  2. S

    Webafrica support or rather lack thereof

    My issue is now resolved, so that this thread isn't all negative, I'd like to thank whoever mans the @WebAfrica Helper account for sticking with the issue until resolved. As a fast-follow I suggest investigating the original cause obviously, but more importantly why the issue wasn't apparent to...
  3. S

    Webafrica support or rather lack thereof

    I'd love to, now I'm having to spend time away from work to continue to sort this out Even at some national standard rate this would be a good idea, hopefully companies will actually deal with support requests instead of passing you around until the agents go home
  4. S

    Webafrica support or rather lack thereof

    This might just be screaming into the void at this point, but how does one actually get support from Webafrica? I've had my fiber line for over 8 years, and have been mostly happy with the service, until now where I have an issue that I need resolved. I'm on a 500/250Mbps fiber package...
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