Well **** me!! I have no internet access now and the pos light is flashing red. Now tell me how does it make any damn sense for Vumatel to try to contact a client to troubleshoot slow speeds when the issue is not happening at the moment
Don't waste your time bud, Afrihost will do nothing, I have the same issue and countless tests and trace routes and its basically still the same since 14 November, I can certainly attest to that, just move to another ISP.