Recent content by TBR_Phil

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    Afrihost - Pure Fibre Feedback Thread

    Hi thanks i was able to get hold of call centre if we don't come right i will PM you
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    Afrihost - Pure Fibre Feedback Thread

    @AfriGuy @AfriNatic We need hosting support, we can't reach you via Call centre or Whatsapp or LiveChat. Our website hosted with you guys are down!
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Hi is there something wrong with routing to international? Speeds are horribly slow when opening international websites or doing online meetings. Our Fibre provider is ATC, Randburg Ferndale area, We have a 50/50 line. Restarted router a couple of times.
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    Cool Ideas Fibre ISP – Feedback Thread 3

    @PBCool We have an issue with our internet when doing work on Sage Accounting online. When we switch over to MTN LTE it is quick to view quotes, customer lists etc. But when we switch over to Cool Ideas, it is very slow. Could it possibly be because of the cable breaks WACS? or possibly a...
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    Cool Ideas Fibre ISP – Feedback Thread 2

    We switched to adsl for our business, is it safe to switch back to fiber? or is it still up and down?
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    Cool Ideas Fibre ISP - Feedback

    PBCool We have no internet since we got in this morning after power outages over weekend. I phoned support 3 times already and every time they say they will have technician assigned and will phone us back. Still haven't received any calls, our business is basically standing still.
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    Cool Ideas Fibre ISP - Feedback

    PBCool, communication seems faster here, do you have an update for us please, is the high site configured? and we are ready for the IP address settings for router. Thanks Philip
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    Cool Ideas Fibre ISP - Feedback

    Thanks for the info.
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    Cool Ideas Fibre ISP - Feedback

    PBCool, are you Paul Butschi? If yes, can you please check your email, the fibre infrastructure guys finished installation on Friday and our company is ready to get connected. I left a voice message on your cell yesterday as well. Please contact me if you need details. Philip
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