"Dear Customer, Our engineering teams continue to work tirelessly to implement a resolution that restores services across all affected areas as quickly as possible. While the exact cause of the outage is still being investigated, early indications point to a routing issue on some legacy...
I hope this was a hard lesson for them to have backup for their backups in hardware and decent failover plan if **** hits the fan.
Been with them for 6+ years and this is the first major issue I had with them being down for day/s+.
But will definitely be having a chat with them after this issue.
Got this from their WhatsApp help line now.
"Please be advised that we are currently experiencing an issue with one of our core switches. Our field technicians, together with our engineering team, are actively working on-site to replace the affected hardware.
Kindly note that most of our...