Recent content by Tenant123

  1. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Thank you!! I will be seeking legal advice
  2. Tenant123

    Can outstanding rent be collected via Prepaid Software

    I am 3 months behind (unfortunately life happened). I have been in contact with the Managing Agents to pay off the arrears, but they are not returning my calls or answering my emails.
  3. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Nope, not a complex or block of flats. It's a 2 bedroomed house
  4. Tenant123

    Can outstanding rent be collected via Prepaid Software

    No, I am not getting the terminology wrong. I pay my monthly rent directly to the Managing Agent, who in turn, I assume pays the owner of the property a portion and the balance is kept as a service fee (I am just assuming that this is how it works) The Managing Agent has a 3rd party install...
  5. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Correct. This is NOT the City of Cape Town. This is a completely separate 3rd party agent (the company that installed the pre-paid water meters on the property), that has been instructed from the Managing Agent, to load the outstanding rent arrears in order to collect.
  6. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Thank you so much for this. May I kindly request the source document where you got this from?
  7. Tenant123

    Can outstanding rent be collected via Prepaid Software

  8. Tenant123

    Can outstanding rent be collected via Prepaid Software

    My lease does not mention anything about deducting outstanding rent from my pre-paid meters. I understand that deductions can be made if UTILITIES are not paid. I need to know if they can do the same with outstanding rent
  9. Tenant123

    Can outstanding rent be collected via Prepaid Software

    I confirmed with the company that installed the pre-paid water meters that the managing agent instructed them to load the rental arrears onto my water meter, in order to recover the arrears. They are however, deducting 95% of the amount that I purchase for water, and only allowing me 5% of...
  10. Tenant123

    Can outstanding rent be collected via Prepaid Software

  11. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Thanks!! Any suggestion/idea where I can find this so that I can forward it to the agents?
  12. Tenant123

    Can outstanding rent be collected via Prepaid Software

    the City of CT only deducts for unpaid utilities (rates & taxes) not rental arrears though
  13. Tenant123

    Can outstanding rent be collected via Prepaid Software

    I don't want to hack any meters. I just need to know if it's legal for them to load the arrear amount on my water meter in order to collect the outstanding amount.
  14. Tenant123

    Can outstanding rent be collected via Prepaid Software

    I have tried to make arrangements to pay off the arrears, but the agents aren't budging.
  15. Tenant123

    Can outstanding rent be collected via Prepaid Software

    Can a Managing Agent instruct a Pre-Paid water meter installer to collect outstanding rent via a Prepaid Software, specifically, pre-paid water meters?
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