Nope. Also get a 169...IP. So ISP DHCP cannot be contacted… spoke to Axxess support at 20:00. Lady said “I will contact the standby guy and phone you back at 21:00”. I phoned at 21:00 got a different agent and was told that the 1st agent lied to me as they have no one on standby…. Axxess is...
Thanks for the feedback. Vumatel was here today and the ONT tested faulty. Replaced the ONT with a new unit and promised to have it up and running by 17:00… now 21:00 and nothing. Internet is down! @Atomic Access - thanks for that. Unfortunately I am in Pretoria.
I give up with Vumatel and Axxess!
Yes I agree. Our complex is limited to Vumatel. I am running a download now and can see the line go de-auth then no internet connection. The last couple of times I have called them I get the same response. De-auth the router, run a ping… get 7 to 10% loss… They promise to log the call back to...
Need some advise please
My Axxess line was installed roughly 7 weeks ago.
I have been struggling with this internet line now for around 3 to 4 weeks.
1st my call was closed as a "general fault" in my area and no feedback was received from Axxess. Then I was promised 2 weeks ago the call will be...