I had similar experience moving from MTN to Vodacom last year, it was courier issues it took more than two weeks to receive the sim, I think about R400, I email accounts and they did discount the amount on then next bill.
Switched back to MTN this year and the delivery was on time so no issues.
I am up from the 30mbps MTN speeds about 3x. The upload speeds is way better than Vodacom ever was .. around 60mbps.
With MTN change to 800gig anytime data instead of 400/400 it makes it a better option for work, also ping <30ms vs Vodacom 60-80ms
For now at least, may vary in other areas
I...
exactly the same issue's Afrihost Vodacom LTE pro ...
had this same issue exactly 1 month ago
back and forth with afrihost , "no issue", "investigating" , "fixed" - but sadly no its not usable every second page load hangs
got fed up and cancelled this week - to switch to MTN , Capped...