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Recent content by @thembile
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Why does Rain have a support desk when it is their intention not to offer any technical support? Have not had internet since Monday.
I guess I am the unlucky one, though I doubt it. Its 6 days now. There was a Melvin guy from Rain who wanted my details earlier in this conversation. He did not disappoint and vanished like they've been doing the whole week.- @thembile
- Post #12
- Forum: Rain LTE-A and Mobile Data
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Why does Rain have a support desk when it is their intention not to offer any technical support? Have not had internet since Monday.
That script didn't work- @thembile
- Post #11
- Forum: Rain LTE-A and Mobile Data
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Why does Rain have a support desk when it is their intention not to offer any technical support? Have not had internet since Monday.
Connected but no internet access since Monday (error - internet may not be avaolable). Logged multiple calls and multiple escalations to no avail. The "agent will be in touch within 24hrs' is a scam; not a single agent called instead I am the one making the calls and being taken through that...- @thembile
- Post #6
- Forum: Rain LTE-A and Mobile Data
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Why does Rain have a support desk when it is their intention not to offer any technical support? Have not had internet since Monday.
@ambroseg1 this is the worse ever. I've heard complaints about gov depts and local authorities, this takes the crown for me.- @thembile
- Post #4
- Forum: Rain LTE-A and Mobile Data
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Get super-fast connectivity with the Huawei 5G CPE Pro
Why not tell us about the non existent after sales technical support?- @thembile
- Post #2
- Forum: BusinessTech News
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Why does Rain have a support desk when it is their intention not to offer any technical support? Have not had internet since Monday.
It is unfair that I am being inconvenienced by being denied access to internet when my 5G account is up to date. I have tried for six days without success to get Rain's attention. I have escalated a number of times to no avail. I have no option but to cancel this account at the end of September...- @thembile
- Thread
- Replies: 19
- Forum: Rain LTE-A and Mobile Data