Yup, I spent an hour on their chat app talking about this, and basically: "Tuff, it is now an international company, so you need to pay us." is the short version.
My Tweet right after I finished talking to the so-called banker.
Can't believe this ****...
Morning all,
Here is a baseline I ran on 3 different setups on my side: Cool Ideas ISP and OctoTel Fibre
Direct into ONT, Wired:
Using Tenda TX9 Pro Router, 5G Wireless:
TP-Link Archer C20 Router, 5G Wireless:
These were run for 10 minutes each, during stable times, no disconnections...
Thank the Lord! I thought it was only me! I'm both happy and extremely disappointed to see it is a much more widespread issue.
I'm on OctoTel/Cool Ideas and live in the Kenilworth area.
I have been having regular disconnections for the past month or more. Exactly the same as reported above. I...