Final Update – 19 June
We’re live!
Fibre Installed & Activated
Today, Frogfoot’s installers came out and installed the ONT box inside our unit, and shortly after, Cool Ideas activated our line.
We are now officially connected — and running on fibre!
A Long Journey (With a Happy Ending)...
Update – 9 June
We finally have a real breakthrough — and it’s a good one (with a bit of hopeful feedback too).
Site Inspection Completed
The site inspection went ahead smoothly on Wednesday, 29 May. The local installer, along with our deputy chairman, handled it on-site, and everything...
Update – 29 May
Well, things are finally starting to move — and it really seems like the MyBroadband post may have put a bee in someone’s bonnet 🐝 (not sure whose, but it’s working).
Tuesday Recap: A Flurry of Action
The same Frogfoot rep from Monday, Ihlam, called again yesterday morning...
Update – 26 May
Thanks to everyone who read and reached out — here’s the latest in what’s become a deeply frustrating fibre installation saga.
Tanya from Frogfoot Visits
On Friday, 23 May, Tanya from Frogfoot came out (in holiday mode, sandals and all) to meet with the deputy chairman of our...
Unfortunately I’m in KZN. I was limited to OpenServe and FrogFoot, both of which are giving me uphill. When I originally applied for OpenServe, they came to the unit and said there were no poles available so that left me with FrogFoot.
Hi everyone,
I’m really hoping someone here can advise or connect me with the right person at Frogfoot or Afrihost, because I’m at the end of my rope with this installation saga.
Context:
I recently moved into a new unit in a small complex (4 units total).
I applied for fibre with Afrihost at...