Recent content by TJHarry765

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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Final Update – 19 June We’re live! Fibre Installed & Activated Today, Frogfoot’s installers came out and installed the ONT box inside our unit, and shortly after, Cool Ideas activated our line. We are now officially connected — and running on fibre! A Long Journey (With a Happy Ending)...
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Update – 9 June We finally have a real breakthrough — and it’s a good one (with a bit of hopeful feedback too). Site Inspection Completed The site inspection went ahead smoothly on Wednesday, 29 May. The local installer, along with our deputy chairman, handled it on-site, and everything...
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Update – 29 May Well, things are finally starting to move — and it really seems like the MyBroadband post may have put a bee in someone’s bonnet 🐝 (not sure whose, but it’s working). Tuesday Recap: A Flurry of Action The same Frogfoot rep from Monday, Ihlam, called again yesterday morning...
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Update – 26 May Thanks to everyone who read and reached out — here’s the latest in what’s become a deeply frustrating fibre installation saga. Tanya from Frogfoot Visits On Friday, 23 May, Tanya from Frogfoot came out (in holiday mode, sandals and all) to meet with the deputy chairman of our...
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Unfortunately I’m in KZN. I was limited to OpenServe and FrogFoot, both of which are giving me uphill. When I originally applied for OpenServe, they came to the unit and said there were no poles available so that left me with FrogFoot.
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Thank you for the detailed response! I’ll look into it if it comes to it!
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    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Hi everyone, I’m really hoping someone here can advise or connect me with the right person at Frogfoot or Afrihost, because I’m at the end of my rope with this installation saga. Context: I recently moved into a new unit in a small complex (4 units total). I applied for fibre with Afrihost at...
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