I like to use the companies website or email for enquiries and complains to have a documentation. My problem with these channels of communication in South Africa is, that in the majority of cases I don't get any response.:confused:
As a foreigner from Europe this is the normal way of...
After weeks of collecting Telkom case-numbers without reaction I called the call center of Telkom SA on the 24.Jauary to cancel my ADSL -package.
Close the menu guidance, I was prompted to enter my phone number.
Then I waited 30 minutes in the loop. The call center staff member asked me what...