Recent content by TymeBank

  1. TymeBank

    Anybody signed up with Tymebank?

    Hi Cavedog, we're really sorry to hear about your situation, please pop us a quick DM with your contact details and we'll get in touch today and let you know how we can help with this. The TymeBank Team
  2. TymeBank

    Anybody signed up with Tymebank?

    Hi guys, this SMS was sent as a reminder to all customers who had already received their reward but not redeemed it, sorry for the confusion. :confused:
  3. TymeBank

    Anybody signed up with Tymebank?

    Yup! So every new sign up will now be at R40 000 as well as all existing customers on the 'Just Met' profile. Not at this stage, but its certainly something we are looking at as a future upgrade. Please PM me with your account number so I can check on your profile :thumbsup:
  4. TymeBank

    Anybody signed up with Tymebank?

    Hey Mirage, I've got your details, I will be chatting to the team to see if anything can be done here for you.
  5. TymeBank

    Anybody signed up with Tymebank?

    I'll drop you a PM right away and look into this. That's a first for me :unsure: can you send me the details of your device via PM? Currently we do not have an alternative for increasing your profile limits from 'Getting to know you' and we are very aware of the issue. As you know, we expect...
  6. TymeBank

    Anybody signed up with Tymebank?

    Hey Jacada, please pop me a PM if you're still struggling to make a payment. :thumbsup: Hey werfie, do you not get the OTP when using the app either? This is something we have on our roadmap for 2020, we understand there is a demand for it and we should have more info in the coming months. :)
  7. TymeBank

    Anybody signed up with Tymebank?

    It will be local at first with plans to extend internationally later. :)
  8. TymeBank

    Anybody signed up with Tymebank?

    Hey guys, regarding online transactions, it's a slow release, we are doing it incrementally, expect a full release very soon. :thumbsup:
  9. TymeBank

    Anybody signed up with Tymebank?

    Have you tried using the card since? If so and it is still acting up, I would definitely suggest cancelling it and replacing it.
  10. TymeBank

    Anybody signed up with Tymebank?

    Hey e4et, Please drop me a PM with your account number, I will follow up with the payments team on the status of this for you.
  11. TymeBank

    Anybody signed up with Tymebank?

    Drop me a PM with your account number and I'll make sure this is attended to for you :thumbsup: Hey Shalin, we are aware of an issue with android 10, the last update from the team is that they are looking into it to rectify it as soon as possible to stabilize. We will update as soon as more...
  12. TymeBank

    Anybody signed up with Tymebank?

    Hey guys, to clarify, you cannot deposit more than R100k into your GoalSave, however, you can gain interest above this limit. If your GoalSave is say, R50k at 9% interest and then you add the balance to bring it up to R100k, you will continue to earn interest at the rate of the initial deposit...
  13. TymeBank

    Anybody signed up with Tymebank?

    Hey guys, please PM us with your device info so we can get the team to confirm if there are any known issues.
  14. TymeBank

    Anybody signed up with Tymebank?

    I'll drop you a PM right away :thumbsup:
  15. TymeBank

    Anybody signed up with Tymebank?

    That's really odd, it should reflect on your next purchase on the till slip :( Let me follow up with our team, I'll PM you once I have some info. Drop me a PM with your account number and the updated address and I'll make sure it's sent through to the team. :thumbsup:
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