Recent content by TymeforFeedback

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    Anybody signed up with Tymebank?

    I am really sorry - I still don't have a quick and simple solution for that. 1 recommendation I can give is setting up a debit order from Standard Bank to your GoTyme account for either the minimum balance to be paid or the full settlement of the facility monthly. I know that's not ideal if...
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    Anybody signed up with Tymebank?

    Select the Pay Bills tile on the GoTyme app - you should see CoJ as an option and you need to simply enter the EasyPay reference number.
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    Anybody signed up with Tymebank?

    Deepest apologies - this is our oversight - with the majority of billers transitioning to aggregators or DebiCheck - both more secure than traditional EFT payments - we had chosen to decommission it on the new app given limited customer usage of the old feature on the TymeBank app. Have you...
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    Anybody signed up with Tymebank?

    Have you got Marketing Notifications turned off? (Profile / Top Left icon on the new app landing page >> Settings >> Manage notifications >> Marketing communications). If you have and you are still receiving marketing messages from us, please DM. Obviously not our intention to be spamming anybody!
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    Anybody signed up with Tymebank?

    Hi All - I work in Product at GoTyme Bank ZA. The comments in this thread have been very helpful - and also saddening. We have spent the last 12 months re-platforming the bank to get us onto a single global platform across our markets. We have launched our new app on the back of that - and...
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    Anybody signed up with Tymebank?

    Hmmm that does sound very odd - the fingerprints should work in the same way as a card renewal - have a go at a kiosk if the facial verification is not working & feel free to DM / revert here if you are still stuck.
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    Anybody signed up with Tymebank?

    Hey! You should be able to use your fingerprints at any kiosk to get the verification completed in the absence of a photo stored at DHA. Here's a link to find your nearest kiosk: https://www.tymebank.co.za/ways-to-bank/find-a-kiosk/
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