Excellent rating.
Value for money: Top notch - way cheaper than having to deal with Telkom on their own OperServe network.
Network quality: I've had very few outages and no speed issues - so far always sorted out before I can even raise a ticket.
Support: Haven't needed any support, but I'm...
Update: Within a period of one day, my package showed that it was at the destination and was cleared. Went out on delivery the next day (this morning) and received it just after noon.
I just phoned them, and they claim that their system shows that my parcel was cleared yesterday and that my parcel should land in SA by the 28th - but... their web site does not reflect this and shows "Air shipping" since the 20th.
I guess we'll wait and see.
Ordered from GearBest and the Buffalo tracking status has shown "Air shipping" for more than 7 days.
Anyone know if this normal? Based on screen captures in this thread, it seems that parcel should have at least reached SA by now (status of "At the destination").