Did you also have issues throughout December? I had a similar looking graph throughout December that magically went back to perfect around 30 December the back to this crap show around the 2nd week of jan.
This week it's been particularly bad which would explain it being a provincial issue.
Could someone tell me what could be causing this sort of routing from Zoom/CL. I've made tickets in the past but get asked for speedtest.co.za irrelevance and also removing my Asus AX88U and going straight to Zooms Hauwei ONT with zero change to my issue. The routing issue varies and causes a...
Yeah their support really is top notch and issues gets addressed quickly and professionally.
Just to give a final update on my Bitco link. I got an email at the end of september saying they are processing my cancellation and there will be zero fees etc. I tried to contact cancellations multiple...
Been on gigabit with Zoom and Cool ideas since June. For the most part service works flawlessly, I get the maximum link speed 945down / 530up. Any time of day and it doesn't take much effort ( IE good peering)
Not too sure what is going on with them as a company though, for the past few months...
Hi @PBCool could you PM me more information regarding the Zoom Fibre CI users being moved over to axxess, a rep called me earlier today but did not give me much information at all.
I've been in discussions with Cool Ideas for about 2 months now over the packetloss issues, it seems to pop up around 7pm - 10pm then magically vanish. I've sent 10's of ping plotter graphs to CI and zoom seem'd to laugh at them until they requested a WinMTR test which is a cheap looking version...
Picked up the Lifepo4 version of the wibox from Arion.
Tested it on my Asus rt-ac68u and yealink W60B sip. With the in line 19v and 5v converters. Lasted +- 5hrs.
Running the same test on a zyxel T20A 12v spaza and the same yealink sip, it's at 11hrs and counting. I beleive its the same size...
This is 100% true, while I see the point of they deal with a lot of none techy people who don't know what they are talking about, it does get frustrating. I have a support ticket open with coolideas for the past 3 weeks now, basically I experience packetloss between 7-10pm everyday around 5%...