Hi Joan,
Could you kindly provide the ticket number where you mentioned your request to cancel the service? I’ve reviewed all your tickets but couldn’t find any indication of such a request.
As previously mentioned, the correct method to cancel a product is by logging into your portal...
Good day,
Could you please share your domain name so I can give you a call to hear what happened here, cause this does not sound right at all.
We would like to ensure this gets dealt with.
Kind regards
VE Host
Hi Joan,
We have responded to your ticket, and the attached document provides a full explanation of the situation.
In our previous response, we outlined how to cancel the package through your portal. Once cancelled, the system would automatically terminate the package. However, our logs...
Hi @Wolvyreen,
Thanks for considering us.
We can for sure help you with your hosting needs.
Could you please send an email to [email protected] and ask that Gideon call you back?
Kind regards,
Gideon
VE Host