Recent content by Vin82

  1. V

    Crystal Web DSL performance feedback thread Part 4...

    Hey guys. Just an update @AfriMan has responded to my PM and assured me they will try their best to work out the tangled mess that is my ADSL account even with the added complication of the new service order Web Africa placed. Hopefully, they will be able to salvage things but even if it is...
  2. V

    Crystal Web DSL performance feedback thread Part 4...

    Hey guys. Just a word of warning don't ask Web Africa to sort out your line, they don't seem to be as switched on as the Afrihost guys and they will just order a completely new service instead of making any real effort to recover the existing line from the pool. Anyways I have asked them to...
  3. V

    Crystal Web DSL performance feedback thread Part 4...

    Nope. I'm done with them. Cancellation requested first thing this morning.
  4. V

    Crystal Web DSL performance feedback thread Part 4...

    Ok, so looks like my line just came back online all by its self. Either that or my new ISP managed to grab it from the pool, but haven't updated me yet on the status. I noticed the crystalweb client portal was showing an online session on my account so I got the evonet support guy to check for...
  5. V

    Crystal Web DSL performance feedback thread Part 4...

    I'm, not sure if this has been said on here previously. I just chatted to an Evonet support person and they said the only way to contact the old co is to email [email protected]. They said I can try requesting my line be moved back to the pool via that address.
  6. V

    Crystal Web DSL performance feedback thread Part 4...

    Thanks for the info, I've been following this issue since the first round of suspensions in October so I'm very familiar with all that has transpired and the things you guys have tried to get your lines reconnected. I contacted evonet/crystal web the minute I got home Friday and found out my...
  7. V

    Crystal Web DSL performance feedback thread Part 4...

    Hi, guys. Another victim here, been suspended since Friday, with no warning what so ever. I was going to move my line back to Telkom but after spending 2 hours on the phone with them on Saturday getting nothing accomplished and getting the distinct feeling that I knew more about the system than...
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