Cool Ideas Fibre ISP – Feedback Thread 6

I'm still experiencing random internet dropouts since last night. Anyone else on Octotel in the Blouberg area having trouble? Wondering if it's my hardware.

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I'm still experiencing random internet dropouts since last night. Anyone else on Octotel in the Blouberg area having trouble? Wondering if it's my hardware.

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HI there thanks for reaching out.
I'm not seeing any notices from Octotel, apart from maintenance that took place yesterday morning. Would you mind logging a ticket for this?
 
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Any news?
Vodacom is still investigating unfortunately, and were still pending feedback . However our team is actively engaging with them , providing troubleshooting data, which they are sharing with their NOC teams accordingly. This is affecting the whole of Vodacom Fibre in the Western Cape, and is treated as high priority due to the delays in resolution.

I have not had anything concrete to share as yet, but I will do so once I receive feedback accordingly.
Your time and patience is much appreciated.
 
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anyone else having issues with youtube at the moment? Some videos are unwatchable, others are fine

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anyone else having issues with youtube at the moment? Some videos are unwatchable, others are fine

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Yup, me too. Buffer health drops to zero every minute and it buffers for 30 seconds. Seems fine again the last few minutes, though

Edit, nevermind it's unwatchable again
 
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