Cool Ideas Fibre ISP – Feedback Thread 6

[PBCool]

Internet just dead at the moment. Been 20 or so minutes.

Openserve, Glenwood

Hi, Please log as normal if nothing on announcements.

 

[DuckKnuckle]

Hi, Please log as normal if nothing on announcements.

Down on OpenServe, CPT northern suburbs as well

 

[Number Six]

Openserve went off about 10 minutes ago. Melkbos area.

 

[Skint]

Yep completely dead on Openserve here too. Blouberg area

 

[GrootBaas]

Same here. Openserve in Bellville.

 

[AfricanTech]

Same here. Pinelands, Cape Town, Openserve

 

[nerevar]

@PBCool down in somerset west too

 

[CoolEscalator]

HI all, Yeah we are picking up a trend in Cape Town for Openserve at the moment. We are investigating at the moment to determine the root cause.

Announcement https://coolideas.co.za/announcements/78434

 

[PBCool]

Hi all, we are aware of the outage. The team is investigating.

 

[hjlinde]

Hi all, we are aware of the outage. The team is investigating.

The one day when I change my regular schedule to operate from home...

 

[PBCool]

Looks like a feed failure at the DC in Cape Town has had some knock on effect.

 

[hjlinde]

Looks like a feed failure at the DC in Cape Town has had some knock on effect.

Here's to hoping for a quick fix!

 

[PBCool]

Should be coming back up.

 

[DuckKnuckle]

Should be coming back up.

We look to be back online in Durbanville. Thanks for getting this looked at so quickly

 

[DuckKnuckle]

That was my Vietnam

 

[Skint]

Back up here too, thanks @PBCool! Now I don't have a good excuse to miss stand up today

 

[DrJohnZoidberg]

My internet died for about a minute at around 8:24 this morning. Octotel .

Working fine now though, hope it stays that way

 

[CoolEscalator]

My internet died for about a minute at around 8:24 this morning. Octotel .

Working fine now though, hope it stays that way

Yeah also noticed it on my line, likely related to the knock on effect mentioned.

 

[DuckKnuckle]

[mention]CoolEscalator [/mention] [mention]PBCool [/mention] 3rd disconnect in wow in the last 10 minutes. What can I give you so we can solve this?

 

[Jason-ZA]

[mention]CoolEscalator [/mention] [mention]PBCool [/mention] 3rd disconnect in wow in the last 10 minutes. What can I give you so we can solve this?

This is a good IP to run an MTR/pingplotter to, its one of the retail wow servers: 37.244.29.250
Run it next time you have a disconnect/lag and you should see where the problem is.