Cool Ideas Fibre ISP – Feedback Thread 6

[Zenbaas]

Benoni dead as well. Openweb.

 

[Singhp]

@CoolEscalator

Any help here?

 

[duckgray]

Completely dead on vumatel. This is happening far too frequently these days.

 

[CoolEscalator]

HI all, apologies for the inconvenience caused.
Our team is aware of the fault, and actively working to restore services.

We will have an announcement up shortly.

EDIT:

https://coolideas.co.za/announcements/79293

Your time and patience is much appreciated

 

[CoolEscalator]

HI all, apologies for the inconvenience caused.
Our team is aware of the fault, and actively working to restore services.

We will have an announcement up shortly.

EDIT:

https://coolideas.co.za/announcements/79293

Your time and patience is much appreciated

Services should be restoring, apologies for the disruption caused.

 

[Fulcrum29]

HI there, nope, that doesn't seem to match up
For example, this is the evening so far, I have not yet seen the regular impact as yet, apart from a blip around 18:20
Its actually looking a bit better compared to last night.

If you are experiencing something else, its likely not related/a separate issue

Can you provide more info /or traces/ speed tests, etc so that i can have a look?
View attachment 1908418

Normally when I have internet issues at night, I go outside and touch wood. This didn't seem to be an issue that was localised to me since others were also having issues. I asked here, and went on to do other things.

I had a look a moment ago, and things looked better. Not gaming or working tonight so won't know whether the issues are persisting.

 

[AsianSpaceman]

Anyone having issues in Cape Town? Mine just went down Frogfoot

 

[Zenbaas]

Still down from much earlier.

 

[AsianSpaceman]

Back up now apparently just a blip, hopefully

 

[thehuman]

Still dead in PE

 

[thehuman]

Still dead in PE

And back up

 

[CoolEscalator]

Yeah I see Frogfoot seems to have had a blip in Cape Town, even my monitoring to a client on Afrihost/Frogfoot had the same blip.
Glad everyone is back up though

 

[Redtooth]

Cape Town, Sunningdale, 7 drops in the last hour....

 

[Pure_Acid]

Same thing here, Sunningdale as well.

 

[Jason-ZA]

My FrogFoot connection has also been flapping the whole morning in PE, PPPoE sessions have been dropping.

 

[Pure_Acid]

Just went off again in Sunningdale , Cape Town

 

[Redtooth]

Just went off again in Sunningdale , Cape Town

Yup... Went to touch grass in the mean time....

 

[Fulcrum29]

Everyone here with issues are on the same FNO, and mostly Cape Town, and the Eastern Cape?

This is horrendous.

 

[Fulcrum29]

I see Cape Town is loaded with outages. We also have an incident here where I live that is being delayed due to reasons.

 

[Jason-ZA]

I see there's an announcement up for this now:

https://coolideas.co.za/announcements/79301