South African emergency number tender blunder

[Luis]

South African emergency number tender blunder

Communications minister Solly Malatsi has revealed that a simple administrative error led to the failure to extend the validity of a long-running tender bidding process for a 10111 Integrated Management System.

The State Information Technology Agency (SITA) published a Request for Proposal (RFP) in 2024 seeking a service provider to architect, develop, and test an advanced IMS for the police.

 

[My_King]

ja ja small error, as is always.

 

[LazyLion]

“Consequence management will be applied to avoid similar instances in the future,” the minister stated, while confirming the bid validity had expired.

So which critical government department has the relevant individual been promoted to?

 

[FiestaST]

 

[RaptorSA]

Een nul trippel f*kol.

Eliminate the need to use that number for emergencies, ever... get your Afriforum membership and donation sorted out in your area and do the right thing. No point in getting angry over something we've all known was coming (to an end).

AfriForum-noodknoppie - Apps on Google Play

Request help fast for medical, fire, and panic alerts

play.google.com

 

[thestaggy]

Does it really matter? You' or someone yoy love will have been murdered by the time they answer anyway.

If you have a top-priority emergency in the Northern Cape, you will probably have to wait around an hour to get a response from the police.

The province has the longest average response time to 10111 calls in the country, at one hour for the highest priority calls and two to six minutes more for other emergencies.

The North West and Eastern Cape both logged average response times of over 30 minutes for high-priority calls, with the Free State just a few seconds shy of the same time.

Gauteng had the fastest average response time of around 12 minutes, followed by Limpopo (16-17 minutes, depending on priority) and the Western Cape (17-20 minutes, depending on priority).


KwaZulu-Natal residents can anticipate a wait of around 21 to 24 minutes. It just beat Mpumalanga, which has a response rate of between 23 and 28 minutes.

Last year police revealed that 10111 call centres were only staffed at around 40% and had dropped more than 6 million calls in the three years between 2020 and 2023.

Gauteng accounted for the most dropped calls, a staggering 3.83 million.

Calling 10111? You could wait over an hour for response, says police minister | The Citizen

Gauteng had the fastest average response time to 10111 calls - around 12 minutes.

www.citizen.co.za

 

[Hemi300c]

They don't want you to be able to call for help and they also don't want you to be able to defend yourself when one looks at their proposal about self defence and firearms.

 

[dualmeister]

simple administrative error

But ... sleeping on the job is normal.

 

[ToxicBunny]

Why exactly is Solly involved in the 10111 thing, surely that should be a SAPS/Department of Police

 

[Flanders]

Dial 10111 to test if your phone battery can last one hour on a call.

 

[Progenix Oj101]

10111 is a joke, as is 112. In December of 2024, my MIL (living in Durban) was having troubles breathing. It took us more than 2 hours to get an ambulance dispatched to her (we also tried every hospital in her area, government and private). Everyone other than 10111 and 112 had the same answer: No ambulances available. 10111 and 112 had the same LACK of answer. By the time ANYONE arrived (a private ambulance), she had already passed away.

This isn't a country for medical emergencies unless you have your own transport.

 

[deweyzeph]

If you have an actual emergency, 10111 is the last number you should be calling. In fact, it might be the last number you ever call if you have an emergency.

 

[Justanotherguybythesea]

10111 is a joke, as is 112. In December of 2024, my MIL (living in Durban) was having troubles breathing. It took us more than 2 hours to get an ambulance dispatched to her (we also tried every hospital in her area, government and private). Everyone other than 10111 and 112 had the same answer: No ambulances available. 10111 and 112 had the same LACK of answer. By the time ANYONE arrived (a private ambulance), she had already passed away.

This isn't a country for medical emergencies unless you have your own transport.

Drove the people next door to the ER, because waiting for an ambulance would have resulted in her bleeding out. there was a pedestrian involved in a hit and run across the road earlier, and the KGV patient transport bus drove past, stopped, and picked him up, because, as he said, if we waited for the ambulance he would die of old age, so took him there instead. If you have a medical aid it is slightly better, though the ambulance you get might be in worse mechanical condition than your average minibus, because the owners do not service them, and run them 24/7 to maximise profits.

 

[geezer]

View attachment 1909619

Post from the grave? I had an aunt whose name was Wilma Duvenhage, but she passed away more than a year ago...