Grant
Honorary Master
i have been flying with saa for well over 30yrs - out of choice, both local and international.And I fly with them for the very last time in exactly 4 hour and 55 minutes. They are always late and full of excuses... #RealityCheck #FactsDoMatter
at a rough estimate, about 35 international and 120 local.
during the same period, also used many many other airlines.
there have been delays, but very few - these are mostly as a result of a domino / knock-on affect of other air traffic activity, either on the ground, or in the air - beyond the control of saa.
level of service has always been good and the planes in very good condition.
i have beyond 100% confidence in their flight crews.
there are others with a higher level of service - emirates stands out.
however this incident has pretty much shattered my previously held confidence in the airline, not their flight crews, but the airline itself.
i have to go to the uk for a few days end of next month, it is going to be the first time in decades that instead of saa being my 1st choice, but instead will be last.

