Cool Ideas Fibre ISP – Feedback Thread 6

@PBCool I was wondering for the Future, now that you guys have a direct POP in Lisbon. When they eventually route/path to NA, would the UK route or Lisbon one be the new default? I know there’s a system in place for Lisbon to route to there but it’s again just a 20ms difference I’d guess doing the calculations.

Still interesting to think about
 
Hi all, yeah Lisbon London went down, some emergency capacity kicked in but will drop sessions apologies.
 
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Iosefkas_ said:
@PBCool I was wondering for the Future, now that you guys have a direct POP in Lisbon. When they eventually route/path to NA, would the UK route or Lisbon one be the new default? I know there’s a system in place for Lisbon to route to there but it’s again just a 20ms difference I’d guess doing the calculations.

Still interesting to think about
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Lisbon has been default for a while, but most cables from America land London side, so transit would just be Lisbon London North America. Which is the same latency.

For instance:

Cape Town - London via WACs is ~140ms
Cape Town - Lisbon - London is ~140ms
 
PBCool said:
Lisbon has been default for a while, but most cables from America land London side, so transit would just be Lisbon London North America. Which is the same latency.

For instance:

Cape Town - London via WACs is ~140ms
Cape Town - Lisbon - London is ~140ms
Click to expand...
Sorry or are you talking about the undersea cable from that part of the world to North America?
 
PBCool said:
Sorry or are you talking about the undersea cable from that part of the world to North America?
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Late Reply but yeah. I have no official source but a good friend I know that lives in Portugal said the system will go directly to NA instead of through UK first.

It brought my attention cause ik of the PoP you have now in that region
 
Iosefkas_ said:
Late Reply but yeah. I have no official source but a good friend I know that lives in Portugal said the system will go directly to NA instead of through UK first.

It brought my attention cause ik of the PoP you have now in that region
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Yeah so from what I understand there is already live cables to the US from Spain. And I believe some planned ones from Portugal.
 
Chris_Auc said:
The client portal was extremely slow while doing payment this morning. 😒
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What time was this ? My payment went through very quickly early this morning but last month there were problems with the invoice remaining unpaid after making payment.
 
Jake45 said:
What time was this ? My payment went through very quickly early this morning but last month there were problems with the invoice remaining unpaid after making payment.
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It was around 8am this morning, the payment went through fine, but the UI was just incredibly slow. Logging into the portal, clicking invoices, and then changing the payment method took ages to load everything.
 
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