Cool Ideas Fibre ISP – Feedback Thread 6

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I have been having degraded performance since yesterday evening in Stanger on Zoom Fibre, tried logging a ticket now but Coolzone seems to have gone down as well...
 
I have been having degraded performance since yesterday evening in Stanger on Zoom Fibre, tried logging a ticket now but Coolzone seems to have gone down as well...
HI there, Thank you for reaching out.
Can you PM me your contact details, then ill get our team to be in touch with you instead?
 
I was playing Apex and seems Amazon was having similar issues, started with packet loss then random disconnects
Could be a cable failure, still waiting on feedback. Then again AWS buys capacity from the same carrier as us.
 
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