Cool Ideas Fibre ISP – Feedback Thread 6

[TheLostPacket]

Youtube been super kak tonight.

Do you have IPV6 enabled ?

 

[DrJohnZoidberg]

Do you have IPV6 enabled ?

Yes

 

[TheLostPacket]

Yes

Mine is fine tonight on IPv6 been watching Youtube all night but like 2 nights ago it was pausing for like 15 seconds before each video started

 

[esn33]

I have been having degraded performance since yesterday evening in Stanger on Zoom Fibre, tried logging a ticket now but Coolzone seems to have gone down as well...

 

[CoolEscalator]

I have been having degraded performance since yesterday evening in Stanger on Zoom Fibre, tried logging a ticket now but Coolzone seems to have gone down as well...

HI there, Thank you for reaching out.
Can you PM me your contact details, then ill get our team to be in touch with you instead?

 

[JuanVermeulen]

Hi. I had a few drops now but back up. Anybody else had issue?

Still having issues connecting to Europe. Local seems fine

 

[zll]

Hi. I had a few drops now but back up. Anybody else had issue?

Yes, connection to EU gaming servers is crapping the bed.

 

[remoten]

Yeah

 

[Indie]

Hi. I had a few drops now but back up. Anybody else had issue?

Going off and on

 

[zll]

@CoolEscalator @CoolChick @CoolHelp

 

[Jason-ZA]

Yep, this is what I see at the moment.

 

[CoolEscalator]

Good evening all, We are aware of the issue, and investigations are underway.

Will feedback soon.

Edit: https://coolideas.co.za/announcements/79963

 

[DuckKnuckle]

Having the same issues here. Also unable to connect to the Madrid VPN as well

 

[zll]

So much for my ranked climb

 

[JuanVermeulen]

Seems like we have the same disconnect issue roundabout the same time every evening. Is this a recurring issue?

 

[AfricanTech]

Phew! thought is was just me.

Keeps dropping out to Hearthstone EU

 

[PBCool]

Equiano cable dead, we are on alternative capacity.

 

[CrypticZA]

I was playing Apex and seems Amazon was having similar issues, started with packet loss then random disconnects

 

[PBCool]

I was playing Apex and seems Amazon was having similar issues, started with packet loss then random disconnects

Could be a cable failure, still waiting on feedback. Then again AWS buys capacity from the same carrier as us.

 

[Gambit]

Cloudflare WARP VPN seems to be working well for me