Cool Ideas Fibre ISP – Feedback Thread 6

Feels is not very technical :)
Because it is in the middle.

Speedtest and latency are fine on both.

But for months now I have Azure just resetting sessions every few hours, havent had a single one yet since.

1780559562963.png

Screenshot from yesterday.

I havent tested packet loss over the routes yet, but it 'feels' like stuff is going missing on Equiano, especially during peak hours.

Which VPN server would bypass Equiano under normal conditions (iow when it is back up again) ?

EDIT: I see Equiano is up again. Is this correct?
 
Because it is in the middle.

Speedtest and latency are fine on both.

But for months now I have Azure just resetting sessions every few hours, havent had a single one yet since.

View attachment 1912764

Screenshot from yesterday.

I havent tested packet loss over the routes yet, but it 'feels' like stuff is going missing on Equiano, especially during peak hours.

Which VPN server would bypass Equiano under normal conditions (iow when it is back up again) ?

EDIT: I see Equiano is up again. Is this correct?
Azure peers locally, nothing to do with transit or international realistically.
 
Actually feeling fine now, but I guess not everyone has switched back to it yet. I will see how it feels at say 3-4pm :D
Equiano currently peaks at 50% of our capacity and wavelength, so load shouldn't matter at all.

Are your Azure sessions to local services or something abroad? A trace should give you an indication.
 
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Not a coolideas issue, but any one seeing issues with mail been sent out from gmail accounts / domains using gmail for email, where recipients receive duplicate emails ?
 
Not a coolideas issue, but any one seeing issues with mail been sent out from gmail accounts / domains using gmail for email, where recipients receive duplicate emails ?
There is actually reports of this on the Zanog group so not just you.
 
Im having latency problems in Path of Exile 2, what could cause this packet loss? Are the PoE2 servers just bad. Seems worse in the evenings. Heres a mtr to 2 of the server ip's.
Screenshot_20260604_203451.pngScreenshot_20260604_203016.png
 
Looks like loss on your line? Worth checking during the day if its the same or not then log for me please.
This is what it looks like now, no packet loss in game. Seems to start around 20:00 and gets better after 21:30 or so every night. During the days its fine as well. Could it be congestion?Screenshot_20260604_220319.png
 
This is what it looks like now, no packet loss in game. Seems to start around 20:00 and gets better after 21:30 or so every night. During the days its fine as well. Could it be congestion?View attachment 1912974
Yeah that's definitely peak time issues, have see a few cases like this on the past forum pages. Always the Fibre provider man.
Would be a good idea to log a ticket,
 
Was there any slight packet loss/instability with WIOCC last night?

Was playing Apex and having a bit of a rough time at one stage so wondering if Amazon are still having some problems.
 
Was there any slight packet loss/instability with WIOCC last night?

Was playing Apex and having a bit of a rough time at one stage so wondering if Amazon are still having some problems.
Did you use the VPN? As I only see some loss on the VPN's last night. Not sure what caused it since I don't see it anywhere else

If you didn't, then it would have used local AWS peering, so might have been something else.
 

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Did you use the VPN? As I only see some loss on the VPN's last night. Not sure what caused it since I don't see it anywhere else

If you didn't, then it would have used local AWS peering, so might have been something else.
Thanks

No i have yet to set it up since i got a new laptop. The last time using it, it also caused problems with when playing with friends it would not connect me into the game so i have always avoided it to be honest.

I shall investigate a bit on my side, Nvidia put out a dirty driver that seems to be breaking the game as well where shaders and textures are almost alaways having to be downloaded so maybe it was causing the problems as well, i have rolled back to a previous version so will do some digging.
 
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