Cool Ideas Fibre ISP – Feedback Thread 6

[CoolEscalator]

Is the Cool Ideas Speedtest.net server offline ? I thought something was wrong with my 5G as the speedtest app chose the Cool Ideas server automatically but says "Please check your connection" changing servers allows for a speedtest

HI there, Nope I was able to do a speed test to the Cool Ideas speed test server a few moments ago, are you able to try again?

 

[William1102]

HI there, Nope I was able to do a speed test to the Cool Ideas speed test server a few moments ago, are you able to try again?

I see it is quite slow to respond and sometimes works and sometimes times out



And when I tried again, the upload got stuck

 

[CoolEscalator]

Yeah I don't see our server there anymore when I checked again, odd.
Will check with the team

 

[CoolEscalator]

Yeah I don't see our server there anymore when I checked again, odd.
Will check with the team

@William1102 it should be back up now, please confirm?

 

[TheLostPacket]

@William1102 it should be back up now, please confirm?

Working for me again

 

[TheLostPacket]

@CoolEscalator / @PBCool does the onnet caches like youtube etc have ipv6 yet ?

 

[CoolEscalator]

@CoolEscalator / @PBCool does the onnet caches like youtube etc have ipv6 yet ?

I don't believe Google as yet, but Akamai, Valve and Apple should be yes

 

[William1102]

@William1102 it should be back up now, please confirm?

It is now working again

 

[TheLostPacket]

I don't believe Google as yet, but Akamai, Valve and Apple should be yes

Ok cool, was just curious as I see i am getting served from Google directly via ipv6

 

[tunes]

Evening all, apologies for the delayed response.
We are aware of the issues, seems its LIS--> Lon

We will see if we can reroute traffic Via Lisbon for now, which may result in slightly higher latency to London, Europe west.

https://coolideas.co.za/announcements/80669

Seem to be having the same issue tonight again ?

 

[CoolEscalator]

Seem to be having the same issue tonight again ?

HI there,
Not that I'm aware of, our International Graphs are clear at the moment
What are you seeing on your end?

 

[tunes]

HI there,
Not that I'm aware of, our International Graphs are clear at the moment
What are you seeing on your end?

Seems to be okay now, was getting loss and twitch struggling with bitrate