Cool Ideas Fibre ISP – Feedback Thread 6

Status
Not open for further replies.
CoolEscalator said:
yeah could be that as well, I do see that this is a Openserve line, so not sure which NLDs they use from East London,

But the latency does seems to around a constant 28-32ms after pinging their IP, which is not too great
Click to expand...
There is a Openserve Exchange in Beacon Bay, not sure if this is related or relevant at all
 
heartbreakhotel said:
well atleast i acknowledged that i might just be talking nonsense :ROFL:
Click to expand...
So as an explanation, pops/exchanges typically needed to be quite close for the distance limitations on copper. So now you have fibre PON terminating at those exchanges or at street level cabinets.

From there it will use the backhaul and longhaul networks which is where you are picking up the additional latency.
 
PBCool said:
Hi packetloss to where? Can you post an example?
Click to expand...
heartbreakhotel said:
it dropped to 15-20 after redialing pppoe, but now i'm sitting at a constant 10% packet loss :crying:
Click to expand...
heartbreakhotel said:
mine seems to come in waves, it's there for a few minutes, disappears, then comes back
Click to expand...
Yeah, I monitoried your IP since last night, and its quite bad,
Will add it to your ticket, but I see our team logged it with Openserve already.
Definitely looks like something broke on the backhaul somewhere
1783771304097.png
 
On the other hand, it could also be line saturation, I see your usage is quite high, were you downloading something large yesterday/overnight? As a 30/30 can get congested quite easily if you are a power user @heartbreakhotel
I see alomost 200GB usage I total in the last 20hours or so, which could also explain the packet loss and high latency I'm seeing.
 
CoolEscalator said:
On the other hand, it could also be line saturation, I see your usage is quite high, were you downloading something large yesterday/overnight? As a 30/30 can get congested quite easily if you are a power user @heartbreakhotel
I see alomost 200GB usage I total in the last 20hours or so.
Click to expand...
Yes I decided to download all the updates and what not last night, but this morning around 11-12, there was packet loss even with it not being fully utilized. I did submit an upgrade for 50mbps though. I will leave it tonight so you can test again if you would like that?
 
heartbreakhotel said:
Yes I decided to download all the updates and what not last night, but this morning around 11-12, there was packet loss even with it not being fully utilized. I did submit an upgrade for 50mbps though. I will leave it tonight so you can test again if you would like that?
Click to expand...
Sure, No problem at all, will leave the monitoring On for now :)
 
tunes said:
Also having very bad loss, dont know where its coming from @CoolEscalator everything clear?

Started 20min ago, only EU servers NA all perfect

View attachment 1921120
Click to expand...
I have been playing Apex and noticing AWS transit to be quite terrible recently especially in the evenings. I play CS and my line is fine but still went and monitored it during Apex but was seeing loss. What made me sus of my line is i would have but my friend did not at the time but all my traces are clean and so are other games
 
openserve upgraded my package to 50mbps, when i restarted the router this morning i was back to 30+ ms to cape town, i redialed pppoe again and it was back to 15-20ms, it seems okay now, just the odd ping spike every now and then1783852255267.png
 
heartbreakhotel said:
openserve upgraded my package to 50mbps, when i restarted the router this morning i was back to 30+ ms to cape town, i redialed pppoe again and it was back to 15-20ms, it seems okay now, just the odd ping spike every now and thenView attachment 1921291
Click to expand...
Its entirely possible with their MPLS backhaul that its load balanced via multiple routes. So one day you take one route and the next the other.
 
PBCool said:
This would be AWS transit related unfortunately, have you tried the VPN to bypass?
Click to expand...
Have you heard anything why AWS is doing this? happening again. or its just this again @bHOLDher how are you running ?

​



1783880122453.png
 
Last edited:
CrypticZA said:
That trace isn't AWS... AWS would pickup stuff locally. I stopped playing Apex 30 minutes ago and had 0 loss
Click to expand...
Yea i know, I have had 20% loss for 2 hours...

Using VPN has zero loss but like 230ms.

Are you in CPT?
 
Last edited:
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X