My_King
Honorary Master
Was seeing the pics and wanted to comment, same thing here.FNB app support chat is a POS.
They automatically end the chat if you say nothing for 3 minutes. But then you sit there waiting for the support agent to respond - they take 3 minutes to respond, then when you answer their question you get 'sorry, chat has ended'.
FNB : What was the closed account number
Me : I will search for it real quick.
FNB : Are you still there?
Me : Ye......
FNB : Chat has ended.


