Cool Ideas Fibre ISP – Feedback Thread 7

[CoolEscalator]

Continuation from https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-–-feedback-thread-6.1279361/page-500

@bwana could you kindly sticky this thread? As well as lock the previous one?

 

[Heisenborg]

.

 

[CrypticZA]

Is the whole Amazon packet loss situation resolved?

Trying to play Apex Legends and consistently have 10% loss..

My connection seems fine too

 

[CrypticZA]

Is the whole Amazon packet loss situation resolved?

Trying to play Apex Legends and consistently have 10% loss..

My connection seems fine too

View attachment 1922937

When testing to an Amazon IP i am seeing loss on these two hops though

 

[Bob_James]

When testing to an Amazon IP i am seeing loss on these two hops though

View attachment 1922939

Mine appears to be fine
I'm in Cape Town though. Probably loss to that particular IP

 

[CrypticZA]

Mine appears to be fine
I'm in Cape Town though. Probably loss to that particular IPView attachment 1922943

Thanks found one to test to and its clean..

Used the UK VPN now and 10% loss whole game so maybe servers are a bit problematic. Played this afternoon and it was fine

 

[Bob_James]

Thanks found one to test to and its clean..

Used the UK VPN now and 10% loss whole game so maybe servers are a bit problematic. Played this afternoon and it was fine

View attachment 1922944

Yeah probably apex's side then. Stopped playing when they moved to AWS. Too many issues

 

[CrypticZA]

Yeah probably apex's side then. Stopped playing when they moved to AWS. Too many issues

Think its my fibre network actually my latency is all over the place ugh sigh Vuma why..

 

[Heisenborg]

 

[CrypticZA]

Think its my fibre network actually my latency is all over the place ugh sigh Vuma why..

View attachment 1922945

Has something to do with Amazon traffic since everything else is normal...



Google ain't happy..




EDIT**

 

[Bob_James]

Has something to do with Amazon traffic since everything else is normal...

View attachment 1922948

Google ain't happy..

View attachment 1922949


EDIT**

View attachment 1922950

My google is fine too. Weird you only seeing this.
Maybe a peak time issue on Vumatel

 

[heartbreakhotel]

I am seeing 1-2% loss on all AWS servers

 

[CrypticZA]

My google is fine too. Weird you only seeing this.
Maybe a peak time issue on Vumatel

Thanks for the responses. Went and did some IPERF tests and results aren't looking too good Vuma might be having a problem (first in like 10 years)

 

[Heisenborg]

Thanks for the responses. Went and did some IPERF tests and results aren't looking too good Vuma might be having a problem (first in like 10 years)

Since Thursday and still ongoing

 

[bHOLDher]

Since Thursday and still ongoing

Did you log a ticket with Support? My vuma line has been very healthy this whole weekend, so clearly you have more than just the Thursday-Fri problem in my area and you will need to work with support to narrow down the problem to get it fixed. Like PBCool said the down detector is not very helpful if the problems are mostly area related.

 

[CoolEscalator]

Thanks for the responses. Went and did some IPERF tests and results aren't looking too good Vuma might be having a problem (first in like 10 years)

HI there, sorry to hear you are having issues. Yes I see on the Iperfs you shared on DM that you had some loss locally. Didi this cleear up or are you still having issues at the moment?

 

[CrypticZA]

HI there, sorry to hear you are having issues. Yes I see on the Iperfs you shared on DM that you had some loss locally. Didi this cleear up or are you still having issues at the moment?

When i went to bed it was still going. I will test tonight again and i work from home tomorrow so will test during the day. Might have been temp Vuma issue.

I do think it was peak hour congestion though since i played from 12 to about 3 yesterday and had 0 loss. Also played at 5 one or two games andn it was fine so things started around 7

 

[CoolEscalator]

When i went to bed it was still going. I will test tonight again and i work from home tomorrow so will test during the day. Might have been temp Vuma issue.

I do think it was peak hour congestion though since i played from 12 to about 3 yesterday and had 0 loss. Also played at 5 one or two games andn it was fine so things started around 7

Thanks for confirming
Yes it does seem like a peak issue, hopefully only temporary though.

 

[DuckKnuckle]

Subbed

 

[Zassie]

Subbed

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