HI @adam_g , are you able to test again?
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Question of the Day: Which compact crossover would you choose?
Cool Ideas Fibre ISP – Feedback Thread 7
- Thread starter CoolEscalator
- Start date
Adeptus Mechanicus
Expert Member
Any issues in EL area since this morning?
Noticed my overall pings are higher than usual (usually in low teens locally) and had some issues streaming YT in 4K.
Noticed my overall pings are higher than usual (usually in low teens locally) and had some issues streaming YT in 4K.
- Joined
- Jan 11, 2016
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Hi, if we were aware of anything it would be on announcements.
Can you try post an mtr to one of those destinations?
It is more than likely the Openserve backhaul.
- Joined
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Hi, is the loss constant or does it vary depending on the time of day?
DuckKnuckle
Expert Member
DuckKnuckle
Expert Member
Seems to have fixed itself
HI there, thank you for reaching out. I have not yet seen reports for the area at the moment, nor do I see alerts in this regard from Purple Forest.
Would you mind logging a ticket should it not restore?
WickedP3NGU1N
Well-Known Member
So everything works.
The only thing I’m worried about is the fibre cable being damaged but it defo seems to work. I’ve put my own router there. Net gets 100/50 even though the owner had 240/240 that cancels on the 31st.
Interestingly the router gets internet with a Username and Pass, and with DHCP…. I switched between them to test and both work.
Definitely no FRG number though.
But Afrihost sent an email to the owner a few days ago saying the line is ready to be taken over but… net is still working so I have my doubts.
Keep forgetting to take pics but sat tonight making new Cat6 flyleads for everything just to eliminate bad/patchy network cables.
Ideally FF cone and check and test everything and put in a new cable if necessary.
Just wanted to give credit to the service I received from Cool Ideas & Vumatel today.
My fibre went down after a company trenching outside my wall damaged the line. When I saw the mess they had made, I thought I was going to be without fibre for days.
From reporting the fault to having a technician on site and the line repaired was around 3 hours.
Really impressed with the turnaround time and the service I received. Thank you.
My fibre went down after a company trenching outside my wall damaged the line. When I saw the mess they had made, I thought I was going to be without fibre for days.
From reporting the fault to having a technician on site and the line repaired was around 3 hours.
Really impressed with the turnaround time and the service I received. Thank you.
Hi there, Thank you for the awesome feedback!. Would you mind sharing your ticket ref to pass along the compliment?
heartbreakhotel
Active Member
- Joined
- Dec 13, 2022
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HI there, thank you for reaching out. I will inform our support team accordingly
DeatheCore
Senior Member
Hi there. Is the on-net BNET cache severely saturated, or something else at play?
HI there, I'm checking with the team in this regard. Will let you know
Yeah seems our team is doing some changes on the cache to improve performance, things should start to stabalize.