Why DStv Premium is dying in South Africa

[Newsfeed]

Why DStv Premium is dying in South Africa

DStv Premium subscribers have fallen from 2.1 million in 2016 to 1 million in 2026 — a sign of what the market thinks.

 

[x7razor]

dstv is like cANCer just die

 

[Spontaneous spinach]

Here before we start getting spammed by articles like , "Top 10 celebrities with extra fingers"

 

[WollieVerstege]

So the check arrived in the mail at 10:42am and then bounced at 3:02pm

 

[EmmanuelGoldstein]

 

[KleinBoontjie]

Regarding the signup and billing, all South African companies is the worst with this. Decades behind. I cancelled DSTV in 2012, I was debited twice after that, both times over a year after I cancelled. Rain is probably the worst, there is just no way to cancel your subscription easily.
They are all so draconian in nature, that you can't even delete your payment details.
Netflix, Amazon, Disney+ etc, you can cancel subs or delete your payment info on the fly.

 

[mpdjhb]

If I see a "chat bot" I will find another service provider or do without.
WebAfrica - this is directly aimed at you too.

 

[jgegroups]

Went through similar pain over the past few weeks. My experience was every single operation required a real person to assist on their side, and none were straightforward or easy or worked the first time. None.