We are launching a new Disney+ app on
9 September 2026, which will replace the current app. When the new app launches, you’ll be able to log in using your MyDisney account. If your Disney+ subscription ended within the last year, you’ll still be able to log into the new app using your MyDisney account but will need to renew your subscription to start streaming again.
To allow for a seamless experience, we’ll add the mobile number you use to access Disney+ to your MyDisney account.
How your mobile number will be used
- We will use your mobile number to verify your Disney+ subscription when you log in to the new Disney+ app for the first time
- We may also use your mobile number to send you important updates about your Disney+ subscription
Your choices
- After your first login to the new Disney+ app, you can remove your mobile number from your MyDisney account at any time. Simply visit my.disney.com and, under Account Management, update your Contact Information. You’ll still be able to sign in to Disney+ using your MyDisney email.
- You can also opt out of receiving Disney+ service messages by SMS through Privacy Choices. If you opt out, you’ll continue to receive important service and account updates by email.
If you don’t have an active Disney+ subscription, your mobile number will not be used to send you Disney+ service messages or verify your subscription status. You don’t need to log in to the new Disney+ app and can choose to remove your mobile number from your MyDisney account starting from
9 September 2026. Simply visit
my.disney.com and, under Account Management, update your Contact Information.
If you keep your mobile number on your MyDisney account, from
9 September 2026 you’ll also be able to use it as an alternative to your MyDisney email, to log in or sign up for other services and experiences across The Walt Disney Family of Companies, such as ESPN, Walt Disney World, and more. Whenever you log in to your MyDisney account, you’ll be able to choose how you receive your one-time passcode (OTP) - by email or SMS - giving you flexibility and control over how your account is accessed and secured