Cool Ideas Fibre ISP – Feedback Thread 7

Youtube fooked tonight or just me?
Only thing to do is make sure you are being served from the cache and if its still bad potentially try another DNS server to try bypass the cache. But if its a Google transit thing then only external VPN will fix.
 
Only thing to do is make sure you are being served from the cache and if its still bad potentially try another DNS server to try bypass the cache. But if its a Google transit thing then only external VPN will fix.
Has the google caches been enabled for ipv6 yet ?

I know a month or 2 ago it was said it will soon be enabled
 
@PBCool do you have any guestimate when IPv6 will be available on Vuma AE? At the beginning of the year, it was imminent, but I believe it is more complicated than initially thought.
Hi there. We're still waiting on Vumatel in this regard. Unfortunately I have not seen traction in this regard as of late. No estimate at this time.
 
@PBCool do you have any guestimate when IPv6 will be available on Vuma AE? At the beginning of the year, it was imminent, but I believe it is more complicated than initially thought.
Yeah so the issue with the v6 deployment on AE is that Vumatel says we have to deploy it nationwide in one fell swoop. So it puts a lot of risk on the network. Not to say it wont happen but that's where we are with it.

With Afrihost being the trial ISP they were able to implement it in a gradual fashion.
 
Only thing to do is make sure you are being served from the cache and if its still bad potentially try another DNS server to try bypass the cache. But if its a Google transit thing then only external VPN will fix.
It resolved after a couple of hours when I checked again. Saw some people in the Afrihost thread also mentioning the same thing, but not sure where the issue actually was.
 
Thank you

Do you have an ETA on this ?

Oh and also thank you again for fixing the routing with MFN it seems to be much better
Thank you for confirming the routing is much better, I'm glad :)

Unfortunately no ETA, as it requires a physical relocation of the Cache to another DC , which is not high up on the priority list at the moment, amongs other projects.
 
Anyone else down in Helderberg area?

Link dropped +-5 mins ago.

Gordon's Bay. Frogfoot.

@CoolEscalator

#COOL-20260914-2780726

EDIT: Link flapping now so obviously an issue somewhere upstream.

@CoolEscalator

My link dropped again at ~10:00 today .

Reports from other CISP/Frogfoot customers confirmed that they are also down.

My ONT shows no lights for BROADBAND and SERVICE.

#COOL-20260914-2780726
 
@CoolEscalator

My link dropped again at ~10:00 today .

Reports from other CISP/Frogfoot customers confirmed that they are also down.

My ONT shows no lights for BROADBAND and SERVICE.

#COOL-20260914-2780726
HI there, Frogfoot has just confirmed the outage at 10:49
Apologies for any inconvenience caused.
I will share more updates once received.

New Outage

Outage Title: Outage | CPT | Gbayeast | Down
Details: OLT 2
Outage Ref(solid): FRG15536406
Impact Start Time: 2026-09-16 10:05:33
Impact: Hard Down

Latest Update: We have indentified a network outage partially affecting the Gordons Bay East area and have escalated to our Frogfoot Advanced Support team to investigate and identify the cause of the impact.
 
It resolved after a couple of hours when I checked again. Saw some people in the Afrihost thread also mentioning the same thing, but not sure where the issue actually was.
Afrifolks been complaining about bad YT performance for like months now. I watched from like 6pm to 9pm random stuff on YT and it was all perfect. Combination of new and old uploads
 
Afrifolks been complaining about bad YT performance for like months now. I watched from like 6pm to 9pm random stuff on YT and it was all perfect. Combination of new and old uploads
Mine streams were just completely stopping. Came right on its own so maybe it was just a Youtube issue.
 
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