Cool Ideas Fibre ISP – Feedback Thread 7

Why not just use IPV6? Or something like Tail scale? Which uses tunnels. Doesn't matter if you have a public or CGNAT , you just need internet access

Or something like cloudflare tunnels, but that needs a domain name tho.

Port forwarding is old news. There are much better alternatives out there that you just need to research.
I use Tailscale, but IPv6 is very much not yet very ubiquitous, (e.g. my mobile provider, Standard Bank Connect via MTN, which gives me UCount tiering points) doesn't support it, meaning that I still have the problem of Tailscale needing to route through a gateway and thus being slow.

Also, when I last tried IPv6 last year it caused problems, haven't tested since though.

We will however definitely considder the proposed changes with our team internally.
Please do.

Regarding this, our team most likely just restarted your session, and a public IP was assigned automatically once one became available. Our support staff do not have the ability to choose to assign a public IP, as we can only do so via Static IP allocation at the moment.
Yes, that's what I figured.
 
HI all, please note we are experiencing multiple NLD failures between CPT and JHB since this morning.
You may notice brief periods of loss when the NLD switches to our backup.
For JHB and KZN, this will be seen to CPT and International destinations
For CPT this will be seen on JHB & KZN destinations.

Issue is under investigation by the carriers.
 
I use Tailscale, but IPv6 is very much not yet very ubiquitous, (e.g. my mobile provider, Standard Bank Connect via MTN, which gives me UCount tiering points) doesn't support it, meaning that I still have the problem of Tailscale needing to route through a gateway and thus being slow.

Also, when I last tried IPv6 last year it caused problems, haven't tested since though.
Ahh okay, but give IPV6 a go again, honestly have not had issues in ages.
And I'm on Teams almost every day
 
HI all, please note we are experiencing multiple NLD failures between CPT and JHB since this morning.
You may notice brief periods of loss when the NLD switches to our backup.
For JHB and KZN, this will be seen to CPT and International destinations
For CPT this will be seen on JHB & KZN destinations.

Issue is under investigation by the carriers.
:whistling: Day before we switching business fibre over to CISP and this is happening

1791804610556.png
 
HI all, please note we are experiencing multiple NLD failures between CPT and JHB since this morning.
You may notice brief periods of loss when the NLD switches to our backup.
For JHB and KZN, this will be seen to CPT and International destinations
For CPT this will be seen on JHB & KZN destinations.

Issue is under investigation by the carriers.
My Google meets disconnecting all morning. Guessing its related?
 
Dont worry they will get it resolved
Yea it was a cheeky comment from me haha.
I think this is affecting multiple ISPs, from the smokepings I run on one of my VPSs, I can see the CPT <> JNB latency has been all over the place for Afrihost and Telkom as well this morning.
Yea i'd assume so since there aren't that many options. Current business ISP has been fine surprisingly
 
I'm not using MADVPN, and I'm getting a "failed to connect to server" error in overwatch..

Always something..
 
HI all,

If anyone plays Valorant in JHB or KZN, please are you able to share the In-game latency for the Cape town server?

We managed to find 35.71.103.129 from a ping test tool , and made a change to bypass JHB peering and hand-off in CTN instead, as the AWS latency between JHB and CPT is not that great.


Looking to see if this managed to lower the latency a bit in-game

From a device in KZN, we are seeing around 24ms to 35.71.103.129, where it was between 35 ms normally from KZN

From JHB were seeing around 17-18ms where it was around 28ms before
1791841126967.png

Bit late to this as I haven't played in a long time, but I'm averaging 48ms in KZN. Jumps to 60 quite frequently.
 
@CoolEscalator It seems like LIS <> LON has gone down, but has atleast failed over to twelve99.
Yeah seems there is a failure on the link

-----------
feedback:
We have a failure between Lisbon and London affecting your service. The team has narrowed down the failure to between Rodrigo and Salamanca in Spain.

They are still investigating the cause of the failure, and as such, no ETA or ETR is available at the moment,

We will keep you updated.
 
View attachment 1944894

Bit late to this as I haven't played in a long time, but I'm averaging 48ms in KZN. Jumps to 60 quite frequently.
Thanks, yeah seems the chnges made didn't make much of a difference. But tricky since Valorant doesn't disclose their server IP's
They mainly use the AWS Global Accelerator Anycast IP. Which doesn't really help us much unfortunately
 
No internet Benoni side this morning. Any outages? (openserve)

Edit: Scratch that, back up for now.
Double Edit: Back down.
 
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