Cool Ideas Fibre ISP – Feedback Thread 7

HI all on Openserve, are you able to reboot if you are still experiencing issues? We are seeing things returned to normal for Openserve
 
Unfortunately some games may not like VPN's that much, but things like Exit lag may work a bit better in those instances

@CoolEscalator

I specified that I was not using madvpn, but regardless, I tried using ExitLag and encountered the same issue.

Also, your madvpn.cisp.co.za server is not reachable.

tracert -4 madvpn.cisp.co.za

Tracing route to madvpn.cisp.co.za [185.170.212.93]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms [redacted]
2 2 ms 1 ms 1 ms [redacted]
3 5 ms 5 ms 4 ms [redacted]
4 4 ms 4 ms 4 ms u21-cust.coolideas.co.za [154.0.0.73]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.

i just want to game in peace man 🤣
 
@CoolEscalator

I specified that I was not using madvpn, but regardless, I tried using ExitLag and encountered the same issue.

Also, your madvpn.cisp.co.za server is not reachable.

tracert -4 madvpn.cisp.co.za

Tracing route to madvpn.cisp.co.za [185.170.212.93]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms [redacted]
2 2 ms 1 ms 1 ms [redacted]
3 5 ms 5 ms 4 ms [redacted]
4 4 ms 4 ms 4 ms u21-cust.coolideas.co.za [154.0.0.73]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.

i just want to game in peace man

Hi, if exitlag did the same thing then there is something else at play. As you are then using their tunnels basically.

Is it only one game giving you that issue or others?
 
Hi, if exitlag did the same thing then there is something else at play. As you are then using their tunnels basically.

Is it only one game giving you that issue or others?

Hi, will check when I'm home

So the tracert seems normal? Is the madvpn.cisp.co.za host in lisbon/madrid reachable for you?
 
So the tracert seems normal? Is the madvpn.cisp.co.za host in lisbon/madrid reachable for you?
It appears that JHB -->LIS via Paratus is down at the moment, so madvpn.cisp.co.za would not be reachable, as we policy route it via Paratus only.
You can use madcptvpn.cisp.co.za in the meantime, but would be via Equiano(higher latency) vs paratus in comparrison.
Paratus doesn't have the best track record for uptime unfortunately, which is why we only use It for the VPN at the moment
 
any problems with ipv6. when I disable it stuff like twitch.tv works 100% when enabling it doesn't work at all from any device
 
any problems with ipv6. when I disable it stuff like twitch.tv works 100% when enabling it doesn't work at all from any device
Hi, When did these problems start?

You say stuff like twitch.tv, is it only twitch or other stuff?

Which router are you using? Are you obtaining DNS automatically?
 
In my experience, if turning on IPv6 breaks things its probably MTU related, since most devices will generally fallback to V4 if it cant open a connection on V6, but with MTU being wrong the connection opens but hangs on v6 without falling back.
 
In my experience, if turning on IPv6 breaks things its probably MTU related, since most devices will generally fallback to V4 if it cant open a connection on V6, but with MTU being wrong the connection opens but hangs on v6 without falling back.
This is also my suspicion which would then be the router doing a poor job of clamping.
 
In my experience, if turning on IPv6 breaks things its probably MTU related, since most devices will generally fallback to V4 if it cant open a connection on V6, but with MTU being wrong the connection opens but hangs on v6 without falling back.

Yeah there are a few things that don't fall back to ipv4 when v6 is broken. DSTV is one of them. If you have a v6 address and it's not routing DSTV streaming breaks until you completely switch off v6.
 
Top
Sign up to the MyBroadband newsletter
X