Popular fast food chain in South Africa hit with R1 million fine

"when a disgruntled customer tipped the National Consumer Council (NCC) off about potential violations of the Consumer Protection Act (CPA)."

You don't just go to the NCC because you feel like it, there must be a story behind this.

I would love to know what they did to that customer to cause this? I imagine the manager or whoever dealt with that customer when he/she complained feels like a right tit now.
 
Popular, you say?

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I think this was actually the place in those Sorted Food videos when they came to SA now that I saw the photos.

But also never heard of them before, it just looks familiar after the fact.

Seems a bit rough for what is surely an easy fix.
 
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