You have to shop around these days. The large corporates do not appreciate loyalty the way people are used to thinking about such a relationship anymore. All they appreciate about it these days is how much they can milk it for manipulation and exploitation. And now retailer loyalty can be counted as self-harm. And anybody so inclined would do well to rather redirect that loyalty to themselves.
I know this might sound a bit over the top, but I'm telling you dead calm and serious.
Don't expect the big online stores or the grocery delivery services to be reliable good value/quality/or some combination of those two. Nah... They're profiling you and doing everything they can to wring every extra Rand they can out of you 24/7. The systems involved provide meticulous per item instructions to packers, and at every level, to this effect. It's in the bones of these services, and they perpetually fine tune their systems toward it. Even if that means throttling the quality they bring to your door per item based on how much they feel they should be profiting from you the client(?.. Nope, the shopping unit), and whatever they deem is best for their logistical situation at that point in time. Item, by item.
The sad reality is that for too long, too many South Africans have shopped and consumed like zombies. Often while convincing themselves that it speaks well to others of their station in life. Wealth signalling. And this, for a number of years now, during a time when the technology to gainfully exploit zombie shoppers has exploded in sophistication. And it'd be a miracle if retailers start respecting South African customers again.
Some retailers. If you look up in Africa (it's all online after all). You will often find them selling the same stuff they sell you at a high price, for much much lower prices. And I mean value that'd make the typical South African shopper jealous. And it's not that these places are sometimes logistically more accessible or simply bigger markets where you'd expect better economy of scale. No. And rofl on the latter. Often these are landlocked countries that get everything these retailers sell there trucked thousands upon thousands of km via road from our own ports/factories here. So yeah... You're even paying for the maintenance of those same roads.