Microsoft Outlook and related Microsoft 365 services experienced a major global outage starting on Thursday, November 12, 2026

Food for thought...

The Shared Responsibility Model
Under Microsoft's service terms, a shared responsibility model applies:
    • What Microsoft does: Microsoft guarantees platform uptime (typically 99.9%), maintains the data center infrastructure, replicates data across regions to protect against hardware or server failures, and provides temporary built-in safety nets like recycle bins and version histories. [1, 2, 3, 4, 5]
    • What you are responsible for: You own your data and are fully responsible for backing it up, preventing accidental deletions, handling insider threats, and recovering from ransomware or long-term data corruption. [1, 2, 3, 4]
 
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