cancellation fees

  1. Hanno Labuschagne

    Webafrica introduces R999 cancellation fee after dropping prices

    Webafrica introduces R999 cancellation fee after dropping prices Webafrica says a new one-size-fits-all R999 cancellation fee for its fibre-to-the-home (FTTH) packages is justified in light of recent price adjustments across South Africa's major fibre networks. A WebAfrica customer recently...
    • Hanno Labuschagne
    • Thread
    • cancellation fees downgrade fees fibre network operator (fno) fibre-to-the-home (ftth) internet service provider (isp) webafrica
    • Replies: 93
    • Forum: Broadband and IT News
  3. S

    Fraud or Farce? - Axxcess Fibre "Cancellation Fees"

    As a 10+ year customer of Axxess, it was with some regret that I pushed (clicked actually) the button to terminate my relationship with them after a series of unpleasant interactions. The real stinger was an immediate R950 cancellation fee deducted from my credit card - the amount was wrong, it...
  4. C

    Vodacom early termination fee of 75% is excessive

    Source: http://www.itweb.co.za/index.php?option=com_content&view=article&id=62601:Contract-cancellation-costs-consumers&catid=260 SA’s largest cellphone operator, Vodacom, argues it is justified in charging contract subscribers 75% of the balance of the contract as an early cancellation fee...
  5. M

    Vodacom Contract Cancellation Penalties

    I have a 2+2 GB data contract with Vodacom @ R149 p/m. Yesterday, somehow, on my wife's laptop, a data amount of 2.6 GB was used, leaving me with a bill of over a thousand rand. Usually when I get near my 2GB in-bundle "CAP" I receive and SMS, but yesterday, nothing. And now I notice, on my...
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