Uber adding AI chatbot to app
Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks.
“We’re working on...
Vodacom, MTN, and Telkom WhatsApp chatbots compared
Testing by MyBroadband revealed that Vodacom, MTN and Telkom’s WhatsApp chatbots offer useful functionality for basic services, similar to what is available through USSD.